Emergency Security Upgrade After Double Burglary Attack
🆘 The Problem
We received an urgent, early-morning message from a distressed client who had just experienced a terrifying break-in. Burglars had successfully targeted the rear door, using a technique to snap the lock, gain access to the property, steal car keys, and drive away with the vehicle. The criminals had also taken the client’s only key to the front door, which was equipped with an anti-snap lock, leaving the client trapped and locked out of both doors simultaneously.
The immediate issues were:
A severely damaged rear door lock cylinder and handle set (clearly visible in the initial photos) due to lock snapping.
An active double emergency lockout (front and back doors).
The critical need to upgrade security immediately after a theft.
The rear door was successfully bypassed because the existing Euro cylinder offered insufficient protection.
🛠️ The Solution
We prioritised a rapid, emergency response to ensure the client’s immediate safety and access. Our professional locksmith arrived promptly and carried out the following critical work:
Gained Non-Destructive Access: We first opened the client’s doors. On the rear door, we carefully dismantled the broken hardware. On the front door, we addressed the lockout without damaging the functional anti-snap cylinder (since the key was stolen, not the lock damaged).
Rear Door High-Security Upgrade: We removed the broken door cylinder and uPVC handle. We then installed a High-Security 3 Star anti-snap cylinder and a brand-new, robust uPVC door handle set.
Front Door Security Refresh: We replaced the existing, functional anti-snap lock cylinder with a brand-new, certified 3 Star cylinder. This was crucial to ensure the stolen key could not be used for future access.
Full System Check: We checked and adjusted both doors’ multi-point locking systems to ensure smooth operation with the new high-security locks.
✅ The Outcome
Following the intensive emergency service, the client’s property security was fully restored and significantly upgraded in a single visit.
The client gained:
Immediate Safety: The double lockout was resolved quickly and professionally.
Maximum Protection: Both the front and rear doors are now secured with High-Security 3 Star certified cylinders, providing maximum resistance against snapping, drilling, and bumping.
Peace of Mind: The risk from the stolen keys was completely eliminated, allowing the homeowner to feel safe again after a distressing incident.
This case powerfully illustrates that when dealing with security breaches, a rapid, expert response that not only fixes the damage but also upgrades the security to prevent future attacks is absolutely essential.
